Synerty will create a strict list of top level software versions deployed in these automated builds. The list will reflect the ADMS software compatibility matrix, with exceptions where these versions don’t work.

For each server type listed in “Environment Servers”, Synerty will create an Attune automated build procedure that connects to VMWare vSphere, creates a new virtual machine, installs the operating system, builds an industry standard server, loads in the utilities data and configuration, and finally, applies any utility specific customisations.

Building the environment with automation ensures that all of the build steps are captured, which Attune can then generate either HTML or Word documentation from.

These procedures will be delivered to the utilities, and easily supported or modified by the utility. This is made possible by Attunes design of self documenting procedures.

Synerty has existing automated procedures which we will use as starting points for the utilities procedures.

Synerty will fix all build defects logged by the utility. These will be rolled out by delivering an updated procedure and rebuilding the target server.

On-Site builds

Synerty will deliver the following to allow the utility to perform on-site builds.

Getting Started Document

Synerty will deliver a document containing the steps required to configure the Attune server to build different environments.

Attune Server

Synerty will deliver an attune server, pre-configured to build the utilities TEST environment.

Synerty will configure Attune to build or assist the utility with configuring Attune to build the following environments:

• Test
• Dev
• Production

Issue Resolution

During the initial uplift, Synerty will provide the issue resolution services.

1. The utility will log issues into Jira.
2. Synerty will then investigate the issues to determine the cause.
3. Synerty will resolve the issue if it’s an environment build / integration problem.
4. Synerty will compile a bug report for the utility to send to the software vendor if the issue is due to the vendors software.

Attune Prod Scheduled Jobs

Synerty will supply, install and configure Synerty’s environment maintenance tasks into the dev, test and production environments.

These are Attune procedures that will be scheduled by each environments Attune server.

Synerty will configure additional scheduled tasks to convert over any other of the utilities existing scheduled tasks. This will be done in collaboration with the utility.

Synerty will provide training to the utility with a training success criteria of the utility being able to convert their exiting non-attune scheduled tasks into Attune.

Attune Non-Prod Jobs

Dataset Restore

Synerty will create, deliver and deploy a Dataset Restore for TEST and DEV environments. This Attune procedure will take the latest ADMS 6.5.1 backup and restore it onto TEST and DEV environments.